Research On The Relationship Between Perceived Organizational Support And Job Burnout Of City Commercial Bank Staff

Recent years, with increasing competition between banks, the bank staff workingpressure has reached unprecedented levels. When employees can not to relieve pressure,then there will be job burnout. Job burnout will not only damage the normal life habit,employee health workers to decline, lack of enthusiasm, still can make staff appear lowproduction efficiency, such as negative situation anaerobic work, and some even have toleave. Related research shows that, organizational behavior and job burnout wassignificantly between the direct relation, and perceived organizational support is animportant factor in organizational behavior, so the study about job burnout shall bemainly concentrated on perceived organizational support content and perceivedorganizational support and job burnout of the two related research. This research tounderstand the feelings of employees work degree, help Banks make correspondinghuman resources management measures, and better management of the required talents,increase the competition ability of the enterprise.This paper first to perceived organizational support and job burnout to do a morecomprehensive literature review, then according to the research of the predecessor, designthe perceived organizational support and job burnout questionnaire survey research. Theauthors choose the Liaoning commercial bank employee, a total of260questionnaires,recovery of effective questionnaires. Through these questionnaires to bank staffperceived organizational support and job burnout and the relationship between researches.Statistical software and statistical method of data processing and analysis. Draw thefollowing conclusion:First, the bank employee organization support are divided into a number ofdimensions, including work support, the value recognition, interest concerned about threedimensions. The results table, the basic a evaluation structure constitute of perceivedorganizational support scale has good reliability and validity. This study is in Liaoning incity commercial bank to launch, and therefore also get some different conclusion.Perceived organizational support not only based on the individual level, also want toconsider the situation of management, employee on the relationship of the reaction ofcolleagues. Although employees are very value work conditions and work in return for these aspects, but also begin to pay close attention to people in the bank, the relationsbetween the bank and the future trend of development potential. This may be because asthe city commercial bank’s development, and follow the trend of The Times, to bank onthe internal structure adjustment and optimization.Second, from the perceived organizational support and job burnout of descriptivestatistics can see: the city commercial bank’s perceived organizational support level is ina slightly on the level of moderate and perceived organizational support from high to lowin turn is. The highest interests concern, this and the characteristics of the citycommercial bank is closely related, because in this industry, and the overall workenvironment are relatively good, work pressure is greater, but due to the financialindustry is, so the relatively high income, employee to benefit from the most concernedabout. The value recognition minimum, this may be as the working nature of the surveyemployees about, work need more value recognition. Level of job burnout than themedium level a little higher, so the problem should get the attention of the citycommercial bank, the bank needs to take corresponding measures to reduce the bank jobburnout of employees.Third, demography variables in the perceived organizational support and jobburnout there are on different degree of difference.Fourth, from perceived organizational support and job burnout relationships ofanalysis, the conclusion perceived organizational support and perceived organizationalsupport three dimensions are and job burnout negative correlation. The research resultsare easier to be recognized, not only in the city commercial bank, it should be said that inother different industry to investigate, are likely to get similar results. But, the degree ofcorrelation or a difference, though the interest of organization care and job burnout stillhave close relations, but the value of the work itself the recognition and support moreshould get attention relationship, this and the development of the enterprise are closelyrelated.Fifth, through the perceived organizational support to the work of burnout effectanalysis, the conclusion of the support, the value recognition and interests caresignificantly affect the staff job burnout, job burnout of a certain prediction function, sothe city commercial Banks can take appropriate management measures, to improve the staff’s perceived organizational support, reduce job burnout, make good bankmanagement talents needed, which helps the bank’s long-term development.