| Along with the switch of state-owned commercial Banks in our country, the competition of banking industry in our country. Quickening pace in the commercial bank financial innovation, commercial Banks to strengthen their market development ability, fully meet the needs of customers, to achieve\"one to one\" all-around service, improve the work efficiency and increase their comprehensive benefits, promote the customer manager system, to meet the needs of the market and competition. Commercial bank customer manager is to expand the market, strive for the goal customer, avoid financing risk, realize the profit maximization and equipped with professional service for the customer manager. Client manager is direct customer service personnel, in the face of the bank customer manager’s words and deeds, and degree of professional can give customers the first impression, and can image the customer loyalty, customer manager is a commercial bank financial business development and financial product marketers.Enterprise’s competition, in the final analysis is the talent competition, in the face of increasingly fierce business competition environment, enterprise how to design, maintain and adjust the organization’s human resources management system, especially through design and perfect performance appraisal system, retain talent and give full play to the potential of existing talent in organization, On the current situation of manager performance management enterprise customers and the analysis of existing problems, put forward on the basis of performance appraisal:unity of thinking and understanding; scientific job analysis; establish professional assessment team; to the enterprise strategic target and the enterprise culture requirements to determine business focus; weights; determine the management organization and customer manager personal KPI; performance evaluation; performance feedback and improve the idea of postal savings bank system performance evaluation. |
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