After more than ten years of rapid development, the Internet has penetrated into the whole social life, affecting everyone’s daily life, the major events at home and abroad will in the first time transfer to the network, quickly lead users to discuss. The Internet has the characteristics of freedom, openness, social interaction, the public can use the Internet platform to express their views and opinions whenever and wherever possible, and the formation of network public opinion. After the mass, the network will appear a lot with the event of network public opinion, many of whom are inaccurate and extreme, the government needs for clarification and guidance. In recent years, government guidance of group events in network public opinion has made some achievements and breakthroughs, but also exposed a lot of problems to be solved, only to the government guide the ability of network public opinion for further optimization, break the existing key problems, to prevent the relevant events happen again, promotes the event. The research of this paper is the current situation, the existing problems and the optimization of the government to guide the network public opinion.In recent years, China’s governments at all levels and all departments in response to incidents of mass network public opinion on the active exploration and attempt, however, from a practical point of view, government respond to and guide the overall level is still in the lower stage, there is a cognitive bias, can force deviation and deviant behavior, the effect of the deviation of problem. Then, how to change the cognition of our country government, the network of public opinion; how to optimize the ability of our government in dealing with group events in the network public opinion; how to optimize the effect of government dealing with the network public opinion, resolve to promote the event, in order to optimize and enhance the government for group in public opinion on the Internet governance is the core of this paper where.Based on this, according to the related theories of public management, the use of literature comparison method, systematic research method, comparative research method, cross disciplinary research method of group event of network public opinion guidance system thinking and analysis. This thesis is divided into three parts: introduction, body and conclusion. In the introduction part, according to the situation of Chinese society in the transition period, combined with literature review, this paper puts forward the research questions. The significance of the study is to explain the importance of the problem. The text is divided into five chapters. The second chapter focuses on the basic situation of the government to guide the network public opinion in the mass incidents, and defines the scope of the discussion below. In the third chapter, the paper explains the whole idea of optimizing the government’s guidance of public opinion, and explains the three aspects of knowledge, ability and behavior. Fourth chapter to the sixth chapter, respectively, from the cognition, capability, elements of to analyze the problems and optimization measures of government existing in all aspects. Finally in the epilogue of the entire article was summed up and that of group event of network public opinion government guide presents an objective and dialectical review. |