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The Balanced Scorecard Performance Management Application In The Study Of Student Affairs

Posted on:2014-05-21Degree:MasterType:Thesis
Country:ChinaCandidate:R W ZhengFull Text:PDF
GTID:2297330422490019Subject:Public administration
Abstract/Summary:PDF Full Text Request
In this paper, a literature study, institutional research, case study method andinductive method and other methods, the balanced scorecard and performancemanagement along two main theories, combing through access to domestic andStudent Affairs Performance Management in the literature, we found a balancescorecard application framework and the lack of overall system model design, thedepth and breadth of research is not deep enough, the key performance indicatorsselected is not precise enough, inadequate performance management aspects andother issues, combined with China ’s general Administration of Student Affairs, theactual, from the organization, values and goals to complete degree explores China ’sintroduction of the Balanced Scorecard management Student Affairs feasibility andnecessity. On this basis, through the analysis of domestic public sector theory,method and model, modified design of the " Student Affairs Management BalancedScorecard model " and the " Student Affairs based on the Balanced Scorecardperformance management model " to guide the establishment of the " creationrecognition, at least cost, and more money to continue to support " Student Affairsperformance management strategic focus, draw a strategic map, identified fourdimensions of strategic objectives and priorities, and then focus on the strategicdevelopment of KPI, and benchmark benchmarking targets universities, formingtarget and action plan and grading departments and two college and school workerswho are Balanced Scorecard Balanced Scorecard program, and the formation of theoverall performance plan. In height matching support systems and operationalprocesses in line with China to construct general university student affairsperformance management system and method. Meanwhile, Putian University andStudent Affairs as a research application object, starting from the studentmanagement situation, adjust the design of a " balanced scorecard Putian collegestudent affairs administration model," clarified the mission, vision and valuesestablished "create recognition"," higher quality of service " and " rational use of funds," the strategic goal of performance management, mapping of the " PutianUniversity student Affairs performance management strategy map", select5-6keypoints that have KPI, forming a " Putian College student Affairs based on theBalanced Scorecard performance management framework form" and benchmark goalof benchmarking universities form the target and action plan, grading to develop a "student at BSC, two college Balanced Scorecard, League BSC, BSC SecurityDepartment " and the school workers who are Balanced Scorecard program andultimately the formation of the overall performance plan, summed up the preliminarypractice Putian University Balanced Scorecard approach. Balanced Scorecardintroduced for the top-level transaction management for college students design andmanagement has become a strategic transaction management science internalperformance management provides new directions and ideas for Putian Universityand other universities in general provide a reference, reference.
Keywords/Search Tags:Student Affairs, Balanced Scorecard, Performance Management
PDF Full Text Request
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