Research On Model And Strategy Of Quality Improvement On Logistics Service Supply Chain Considering Risk-averse And Fairness Preference

Service supply chain has become a hotspot of supply chain research, and logistics service supply chain is paid increasingly attention by the researchers as an important branch of service supply chain. The current researches of LSSC seldom refer to service quality management and researchers usually are not related to behavior factors. However, due to the volatility demand of customers and the integrators and the providers service customers together during operation, the study of LSSC should fully relate the risk-averse or fairness preference participants when faces uncertain market demand. In conclusion, the study of strategy research of quality improvement on Logistics Service Supply Chain considering risk-averse and fairness preference not only has important exploratory but practical significance.During the study of quality improvement on LSSC, this thesis mainly complete the following aspects:(1) Refine the issues of quality improvement on LSSC. By the combing and reviewing on the existing literature to summarize the contributions and shortcomings of these researches, then respectively refine the issue of quality improvement on LSSC---in the two-echelon LSSC, the integrator and the provider are all responsible for the quality of the whole system, and carry on quality improvement, ILSSC first carry on quality improvement based on the system quality level of LSSC, then PLSSC carry on quality improvement.(2) Build quality improvement model of LSSC considering risk-averse, and propose the strategy of supply chain quality improvement under risk-averse behavior. First set up the quality improvement utility model of LSSC composed risk-averse integrator and risk-averse provider. Secondly, respectively apply optimization theory to get the optimal quality and analyze the strategy of quality improvement without capacity constraints and with capacity constraints. At last, discuss the effect of related parameters on participants’quality improvement strategy.(3) Build quality improvement model of LSSC considering fairness preference, and propose the strategy of supply chain quality improvement under fairness preference behavior. First build the quality improvement utility model of fairness preference LSSC. Secondly, respectively apply optimization theory to get the optimal quality and analyze the strategy of quality improvement without capacity constraints and with capacity constraints.(4) Conduct a numerical example, respectively give an example of risk-averse and fairness preference quality improvement of LSSC. Through assign the value to the model parameters and calculate the ending, we get quality improvement strategy of participants.Through building the model of quality improvement on LSSC considering behavior factors of participants, get the quality improvement strategy of participants. This strategies are closer to the real economic activity, and have a guide role on participants.