| Human resource has already become the core competence for the companies nowadays,which implies the companies must pay attention to how attracting the good talents join in besides the business and operation model.Estate management service is one kind of the popular and important services.Though,this industry is faced with the problem of the high turnover rate even it develops fast.How to solve the turnover problem becomes the crucial thing for the related companies.YTH Estate Management Service Company is studied as the objective in this thesis.The literature review is made at first to collect the related theories and files filled with data and information.Then,the present situation of turnover problem of YTH Company is analyzed via questionnaire and statistical methods.The individual factors,industrial factors and regional factors are found to explain the turnover problem.Based on the findings,five measures are suggested to take,which are setting up the useful performance management system,making proper recruitment mechanism,paying more competitive compensation,helping staffs to plan their own career path and creating good company culture,respectively.The findings,conclusion and suggestion based on the study in this thesis is supposed to show some experiences of controlling the turnover problem in estate management service industry,which may provide some idea and methods to set the effective human resource management standards up in order to incentive the staffs,improve theirs satisfaction and then decrease the turnover rate.It is meaningful for the estate management service companies such as YTH to make the company management better. |