Research On Performance Management Of Wuyi Tax Bureau

Under the background of economic globalization,social informatization and big data,improving management performance has become an important part of modern economic competition in the process of organization and management.As one of the important departments of the local government,the tax department shoulders the important mission of gathering money for the country and collecting taxes for the people.It is of great significance to the steady growth of the national economy and the harmonious development of society,and to the service and management of taxpayers such as individual enterprises.Implementing performance management,according to the different elements of economic and social development,different stages and different objects,we should reform and innovate the methods and technologies of performance management so as to achieve the fundamental purpose of stimulating individuals,encouraging organizations and realizing the functions.Under the background of unified topdown performance management in the tax system,this paper chooses Wuyi County Tax Bureau as the research object of performance management,and deeply analyses its management focus from the aspects of index establishment,assessment process and result application of current performance management methods.In order to put forward better countermeasures and suggestions,this paper draws lessons from the theory and practice of performance management in advanced foreign countries,as well as domestic scholars' research on performance management theory and practical exploration of relevant government departments.Especially since the end of2013,the General Administration of Taxation has formulated and issued "Opinions on the Implementation of Performance Management",through the formulation of evaluation indicators and the implementation of work responsibility system.The transformation of functions and improvement of work have effectively promoted the improvement of the management quality of tax departments.It is under such a background that the Wuyi County Tax Bureau,where the author works,began to set up a performance management system in 2014.However,it is undeniable that there are still many problems in the performance management operation of the bureau,and the work efficiency needs to be further improved.This paper chooses Wuyi County Tax Bureau as a specific tax grassroots unit to conduct indepth research,and puts forward countermeasures and suggestions for improving the performance management of the bureau,as well as providing reference for other grassroots tax departments.Starting from the setting of performance indicators,this paper integrates organizational performance and individual performance,which is divided into six chapters.The first chapter is the introduction,which mainly introduces the background and significance of the topic,the current situation and the research ideas and methods.Chapter two is performance theory.From what is performance and what is performance management,the theoretical and practical significance of implementing performance management,three theoretical methods of performance management are put forward,and the theoretical basis of using these three methods for performance management in the following article is laid.In the third chapter,the status quo and problems of performance management of Wuyi County Tax Bureau are analyzed in depth,and the management system,index establishment,evaluation and operation are discussed to provide a reference point for improving the level of performance management.Through practice summary,investigation and analysis,this paper points out the problems existing in the performance management of the bureau.Firstly,the atmosphere of performance culture is not strong.Secondly,the performance indicators are not set scientifically.Thirdly,there are difficulties in collecting objective data and information.Fourthly,the application of performance results is insufficient.Chapter IV introduces the experience of performance management of other grassroots tax departments in China.Taking the former A County State Tax Bureau and the former Zhuhai Hengqin New Area Local Tax Bureau as examples,it points out that the methods of performance management,such as building a cultural atmosphere of performance management,grading and grading,differentiating assessment with scientific indicators,and strengthening the application of performance results,can provide inspiration in theory and methodology for strengthening the performance management of Wuyi County Tax Bureau.And use for reference.Chapter 5 is the key content of this paper.In view of the problems raised in Chapter 3 and the experience in Chapter 4,and the difficulties in the current performance indicators link,this paper puts forward innovative countermeasures and suggestions based on three performance management theories and methods.One is to create a strong performance culture atmosphere,through continuous strengthening of communication and guidance,let the concept of performance management go deep into the hearts of all cadres and workers;the other is to improve the construction ofperformance indicators system,focusing on introducing the balanced scorecard method of taxpayer dimension into the key performance indicators to manage the performance process;the goal management method is used in the performance planning process;the third is to improve the application of evaluation results.We should establish a smooth twoway communication mechanism and improve the performance appraisal reward and punishment mechanism.Chapter 6,on the basis of the research results and drawing lessons from digital personnel experience,puts forward the idea of establishing a comprehensive performance management information system with assessment function and quantitative evaluation function.