Research On The Service Level Evaluation Of YK Crowd-creation Space Based On The Needs Of Incubating Enterprises

Zhongchuang Space is a technology entrepreneurship service carrier with the aim of promoting the transformation of scientific and technological achievements and cultivating high-tech enterprises and entrepreneurs.At present,for Zhongchuang Space itself,providing good services is also a requirement for achieving sustainable development.However,most of the services provided by Zhongchuang Space for enterprises include basic services,basic services,financing services,marketing services,There are six major functional services for agency services,information consulting services and entrepreneurial counseling services.Further improvements are needed.From the perspective of the service demand of the incubating enterprise,this paper seeks the service items urgently needed by the incubating enterprise,and combines Ning Peiran's explanation of the space service indicators of the public [6],establishes the YK public service space service level evaluation index,and builds it through the analytic hierarchy process.YK Zhongchuang space service level evaluation hierarchical structure model,according to the 1-9 scale method invited experts to score each index to calculate the weight,and finally construct the YK public space service level evaluation fuzzy matrix,and draw the following conclusions:First,YK's overall space has a high overall service capability.Among the six functional services," basic space service "," agent service ","information consulting service" and "marketing service" have higher service capabilities.Compared with the remaining four services of the two services,"Financial Services",these two services have yet to be improved.Secondly,the creation space should have a detailed understanding of the changes in demand in different periods of the incubator,rationally allocate the existing resources of the creation space,and make full use of its service capabilities.While serving the enterprise,it also needs to strengthenthe entrepreneurial counseling service and Financial Services.Third,this study provides certain empirical data for start-ups and Zhongchuang space,which is more conducive to start-ups to choose the space that suits them,and also allows YK to create a clear direction in improving their services.