The Impact Of Work Stress On The Mental Health Of Bank Employees

Along with the development of social economy and information technology,Internet financial products in the market and rapid expansion in the traditional business of commercial bank,and between different Banks,Banks and nonbank financial institutions,there is a strong competitive relationship between shunt bank deposits,mining the original customer,seize the market share,the traditional commercial bank competitive power is weakened.In the fierce market disputes,bank employees must constantly improve their business ability and competition ability,actively expand the business,strive for greater savings,better quality of service,for the more high quality customers and financial business.Research report shows,the industry competition,to speed up the pace of work,increase the responsibility of risk,strong mechanical repeatability and daily work load to the bank staff has brought greater pressure of work,more than half of the staff's mental health condition,strengthen the bank employee job stress and mental health level of awareness is imperative.This topic through the basis for the study of literature review,with 336 G bank employees as the research object,according to the characteristics of the bank work to design suitable for the current bank staff mental health questionnaire,including personal basic information,SCL-90 symptoms self evaluation scale,work the pressure source situation questionnaire,simplified coping style questionnaire,four parts.SPSS 20.0 statistical software for data analysis,understand the current bank employees work stress,coping styles and mental health status,to explore the relations between and among them,and combined with the results of the survey and related analysis,with reference to the existing domestic and foreign advanced theory and practice,put forward appropriate solutions to mental health,for optimizing and perfecting the bank employee job stress and mental health education management to provide scientific theory basis.Through the study found that:(1)the mental health status of the bank employee total score is 134.75,slightly higher than the norm of 129.96,but the P value was not significant,the bank employee mental health overall in normal state.(2)the average bank employee's work pressure is greater than the value in the theory,illustrates its face pressure.Work stress scores and its various dimensions on the demographic variables have obvious difference.(3)the job stress and mental health are significant between each variable and the dimension of relationship,work pressure has significant positive influence on the mental health level.(4)the working pressure of positive coping style and negative coping styles have a significant impact.(5)approach plays a role of intermediary between job stress and mental health.