Investigation And Research On The Reform Effect Of Separation Of Operating Permits And Business Licenses In Sichuan Pilot Free Trade Zone

At the end of 2017,the Sichuan government issued the ‘China(Sichuan)Pilot Free Trade Zone’ pilot program for the ‘separation of licenses and permits’ reform,clearly in the Sichuan Pilot Free Trade Zone to pilot 99 ‘separation of licenses and permits’ reform matters,kicked off the Sichuan The ‘separation of licenses’ reform has been underway for more than four years and has achieved promising results.In July 2021,the provincial government implemented the ‘separation of licenses’ reform across the province,including 523 items set at the central level,8 items set at the local level,and69 items related to business licensing in the Pilot Free Trade Zone to increase reform efforts.As a pilot field for reform,the Sichuan Pilot Free Trade Zone has provided a model for the province’s ‘separation of licenses’ reform.But the pilot free trade zone ‘license separation’ reform effect,the key to see whether the people are satisfied.This thesis takes the effect of the ‘separation of licenses’ reform in the Sichuan Pilot Free Trade Zone as the research topic,takes the satisfaction of the public as the standard for testing the effectiveness of the reform,and follows the research purpose of identifying problems,analysing them and proposing perfect countermeasures to investigate and study the selected topic.Firstly,we collected and summarised relevant research on the ‘separation of licences’ reform from domestic and international academics,and combined it with government documents to propose three hypotheses on infrastructure,business processes and service quality.The survey was then designed and implemented,mainly using questionnaires and interviews.Again,the survey data is analysed to verify the survey hypotheses.Finally,the problems reflected by the survey results are summarised and corresponding countermeasures for improvement are proposed: firstly,to strengthen departmental coordination and information sharing,and to enhance the application of information technology in infrastructure construction;secondly,to strengthen supervision in and after the process;thirdly,to increase the training of staff and optimise performance assessment methods in service quality.