Research On The Evaluation Of Teaching Service Quality In College XH Based On QFD

In recent 10 years,vocational education in China has developed rapidly,the number of vocational and technical colleges students has increased significantly.With the continuous expansion of the scale of vocational education,the problems in the management of teaching service quality are becoming more and more obvious,such as lack of experience in running schools,imperfect supervision system of teaching quality,and relative shortage of teaching resources.How to establish an effective teaching service quality evaluation system will be the problem that vocational education institutions must solve at present.This thesis mainly studies the construction of the evaluation system of teaching service quality of vocational education,integrating the students’ needs into the construction of the index system,which provides a set of feasible self-evaluation tools for similar schools,enabling schools to quickly find the key control points of their own educational quality optimization,and provide help and theoretical guidance for vocational education.By studying the relevant results of teaching satisfaction research at home and abroad as well as learning the relevant experience of the construction of the teaching service quality management system of vocational and technical education at home and abroad,this thesis aims at investigating the student satisfaction of XH vocational colleges and universities,constructing the teaching service quality system by the method of Analytic Hierarchy Process,analyzing the teaching quality and teaching satisfaction through the method of Quality Function Deployment,and trying to optimize the existing teaching quality management system and the policies of various departments of the school to find a more suitable teaching management mechanism and teaching quality evaluation index which can provide a new analysis method for vocational education quality management.Students perceive the value brought about by the quality of teaching services,which not only helps students complete their studies better,but also helps to establish a good reputation to attract more students in the current increasingly severe market competition environment.