Analysis Of The Service Spirit Of The Service Government

In the 20th century 70's, the western countries start the administration reform and carry on to the government function relocates and the design, they have chosen the service function. Western nation have realized by the heavy control to the heavy service function transformation and"take the government as the center"to"take the public as the center". The western reengineering government has provided the experience to China. In recent years, Chinese scholars and government have conducted the massive fundamental research and the practice exploration to the transform the government functions. We have obtained the scientific research achievement and the experience. The service spirit is the key of the service government many kinds of ways. This paper analyzes fundamental research achievement to the services government of Chinese and foreign countries, summarizes our service government's achievement and the insufficiency and profits from the beneficial experience of the western service government. We hope the theory and the practice which constructs to the Chinese service government is beneficial to the service spirit question research.This paper is divided four chapters to research the service spirit of the service government.Chapterâ… .The rationale and the value of the service spirit of the service governmentThe rationale of the service spirit of the service government is Marxism theory included the Marxism public servant theory and the service theory for the people. The modern west managerial theory is the theory model of the service spirit of the Chinese service government. It included People Sovereignty Theory,New Public Management Theory and New Public Service Theory. The value of the service spirit of the service government included three aspects: First, the service spirit is the value foundation of the service government, namely the service spirit reveals the core value idea of the service government, the service spirit is the key to the behavior way transforms of the government, the service spirit is harmonious with the organization structure characteristic of the service government; Second , the service spirit value manifests in the official occupational ethics, based on the analysis the content and the characteristic of the official occupational ethics, pointed out the service spirit is the soul of official occupational ethics; Third, through the analysis content and the function of service administration culture, point out the important status of the service spirit in the service administration culture is that the service spirit is the core of the service administration culture.Chapterâ…¡. The content and request of the service spirit of the service governmentThis chapter analysis the concept of service and spirit, and carries on the limits to the service spirit content, and discriminates the service spirit from the control government and the service government which two kind of government govern pattern, simply introduces the content of the service spirit in the theory of the western government, summarizes the service government service spirit content base on the above analysis. Because the content of the service spirit of the service government manifests in many aspects, this chapter has analyzed the specific request of the service spirit of the service government, namely the public consciousness, equal consciousness, cooperation consciousness, responsibility consciousness, offer consciousness and the favorable people consciousness.Chapterâ…¢.The current question and the reason of the service spirit of Chinese governmentThe main performance of the service spirit deficient of the current Chinese government includes: the service idea loses, the service attitude indifferent, the service standard deficient, the service efficiency is low and service thought obsolete. The reasons of the service spirit deficient of the current Chinese government are: first,"the officialdom standard"consciousness influence included its harm and it is difficult to overcome ; second, the restriction of the government service standard flaw and the service flow non- standard; third , the system standard flaw, this chapter elaborated the flaw systems: the authority surveillance system, the open government system, the administrative law system, the responsibility investigate system and the achievements appraisal system.Chapterâ…£.The ways to raise the service spirit of the service government This chapter elaborated the ways to raise the service spirit of the service government: First, we should strengthen administration cultural reconstruction which take the service spirit as the objective and must diligently construct the service administration culture. The propaganda education is an important measure to realize the service administration culture, therefore we must strengthen propaganda education of the service administration culture education from the authority view education and the occupational ethics education and the model education; Second, business process reengineer; Third, we should perfect the institutional framework of the service spirit of the service government, these systems are the post responsibility system,the open government system,the administrative law system,the responsibility investigate system,the achievements appraisal system; Fourth, we must strengthen the supervision of public opinion of the service government.