Quality Improvement Research For Sheng Fung Plastic And Metal Company

With market getting more global-wide,quality is becoming one of key competence in fierce competition。More an more companies,especially Chinese Companies,are concerned about how to improve their quality,which becomes hotter and hotter topic after ISO9000 certification。While vaious factors in relation to Quality Improvement are introduced and discussed, every aspects of Quality Improvement are set forth in details, such as theroies,principles,methods,foundation,obstacles and tools。Quality Management Maturity Model(QMMM) and roadmap of Quality Improvement Program(QIP) are then set forth in sequence.QMMM is a diagnosis and analysis tool which was first created by Crosby.Because this tool is important and useful to strategy,action plan of each stage of QIP, it becomes indispensable part of QIP.Roadmap of QIP is a set of procedures and guide lights for implementation. Based on this procedures and guide lights, Quality Improvement Driving Force Model(QIDFM) is created.This model depicts how each factor,which is in relation to quality improvement, is influencing and influenced each other. The model is very useful to make control on the whole picture of quality improvement plan.Finally, we introduce about how thrid party assists company to roll out quality improvement plan with the reference to the case of Sheng Fung Company, demonstrating how to design strategy and roadmap of quality improvement program and how to implement action plans to overcome difficulties.