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Study Of Cognition And Coping Strategies Of The Enterprise Knowledge Workers Working Pressure

Posted on:2004-02-02Degree:MasterType:Thesis
Country:ChinaCandidate:Y F ChenFull Text:PDF
GTID:2206360095451108Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
The stress resources of the employees who have knowledge and their stress management were researched in this study to find out what can affect their stress resources. Then we can find out some ways of stress management. Based on theories of stress management this study focused on the sort of stress resources, the influence of the individual particularity, individual background, background of corporation, procedure equitable, factors that effect stipend and assess on stress resources.Interview and questionnaire survey were used in this research. Data was collected among 20 business and 200 employees participated. The main results showed the following:1. The work stress source of knowledge worker includes six factors: word relationship, the unsure challenge in work, the lack of self diathesis, internal work character, occupation career development, organization culture. It is differ from non-knowledge worker.2. In individual side, some factors of personal background will influence the stress sources, however the other factors, personal characters, sex, age, length of service, time of be trained, won't influence them.3. In organization side, it has marked correlativity between the company performance, company size, company process justice, stipend factor, evaluation factor and the factors of stress source.4. Whether the knowledge workers satisfy to their works or their colleagues can reflect their different stress source.Base the above conclusions and the factors which influent the stress source, the thesis table a proposal of stress management around the organization and individual lay.
Keywords/Search Tags:knowledge worker, stress source, stress management, individual factor, organization factor
PDF Full Text Request
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