A Study On Public Satisfaction Measurement For The Ability Of The Local Government To Deal With The Network Public Feelings

In recent years, the Internet public opinion events of the Shanxi vaccine incident, MaAn Shan,"the Secretary-hit" event, Hunan FengHuang girl falls case after another, affectsnot only the harmonious development of economic and social stability, and cause theopinion ecological gradually partial rail. Local government managers, organizers andexecutors of the grass-roots level, in response to the Internet public opinion, localgovernments play a special and positive role and functions. The local governmentresponse to the Internet public opinion the ability to reflect the local government’s abilityto govern and credibility. Therefore, local governments deal with the capabilities ofInternet public opinion is necessary and urgent now. Improving the ability of localgovernment response to the Internet public opinion the fundamental starting point andultimate goal is to provide the public with democracy, the real, high quality socialenvironment. Therefore, the public perception and attitudes to improve local governmentto respond to the ability of Internet public opinion would be more practical significance.The perspective of public satisfaction, research and local governments deal with thenetwork of public opinion in order to improve local government to respond to networkpublic opinion, the ability to target to find the problems in the process of local governmentto respond to network public opinion through the analysis of survey data, and proposetargeted. First of all, the Response Network public opinion, the process of localgovernment and the public satisfied with the theoretical research to find the point ofintegration; Secondly, to carry out empirical studies of local government response to theInternet public opinion capacity of public satisfaction, found that the local government torespond to the network of public opinion in handling mechanisms, informationmanagement, emergency response system, work attitude and oversight mechanismsthrough the analysis of the very scale of the structure and data of the percentage ofoccupancy rate and other aspects, there are still flaws. To address these issues, this paperproposes a series of recommendations to improve public satisfaction with localgovernment response to the Internet public opinion ability.The local government response to the Network Public Opinion capacity of publicsatisfaction study highlights the local government in response to the Internet publicopinion satisfactory to the public attention, reflecting the construction of localgovernments to implement the scientific concept of governing for the people and carry outpublic service. Standing public satisfaction highly Response Network public opinion,capacity to improve local government, will optimize the processes for local government todeepen the response system to improve working attitude, strengthen informationdisclosure, improve administrative accountability, and provide strong protection.