The Research Of Opimizing Service Quality Of Community Endowent In Songjiang Shanghai

The party’s conference stressed several times to "priority to the development ofsocial endowment service". Minister of civil affairs’’,"said to based on the basicnational conditions, strive to build consistent with economic and social developmentlevel, and population aging process adapt to social endowment service system ".In2011，the ministry of civil affairs has again made a further correction", on the basis offamily endowment and community service as the backing, institution endowment tosupport, capital support and service support to match, basic services combined withselective service, forming" government-led, social participation, universal care servicesystem Our party has further emphasize’’18’’ to focus on developing social services,this will be the nation is the key to develop the community endowment service period.Shanghai is the ifrst country to enter the aging of the population, the aging degreefor the country. In recent years, with the birth rate continued to decline，an ageingpopulation in Shanghai has entered a period of accelerated development. Shanghaiaccelerated aging of the population to cities and towns economic development hasbrought huge challenges, the development of the endowment institution alreadycannot satisyf the new feed and care for elderly population in Shanghai, and thefamily endowment is along with the development of modern society and the changeof family structure and weakened constantly. Shanghai on exploring new endowmentway always goes in the top, but it is in embryo, so continuous improvement anddevelopment of community endowment service the new way of pension, thecombination of family endowment and social endowment community endowmentway was imminent, and continuously optimized to promote the quality of the community endowment service, is the solution to the elderly. The basic way of "oldtime’’.This study based on community public welfare pension service foothold in China,in the broad access to relevant literature both at home and abroad and the communityendowment service quality research, on the basis of using the analytic hierarchyprocess (AHP) analysis of the principles from the macro, meso and micro three levelson the depth of the influence factors of the community endowment service, and withthe aid of expert meetings, and Delphi expert consultation method to establish acommunity endowment service quality evaluation index system, index weightcoeiffcient calculated by using analytic hierarchy process (AHP) and construct fuzzycomprehensive evaluation model of community endowment services, quality of theimplementation of the community endowment service, songjiang district, theempirical analysis, ifnd out the current problems existing in the systemimplementation process and puts forward the corresponding countermeasures andSuggestions. In this paper, the main research contents include:1.the community endowment service related theory and international comparativestudyRely on development of community endowment service and community servicetheory, the welfare pluralism theory carries on the theoretical analysis, and in Britain,the United States, Japan and other countries of the community endowment service,ifnd out the community endowment service exists the characteristics, advantages anddisadvantages, makes every effort for our country’s community endowment servicepattern design ideas and references for the improvement of the.2.Theinfluence factors of community endowment service quality research and theestablishment of evaluation index systemOn the basis of literature review, using analytic hierarchy process (AHP) analysisprinciple from three aspects: macro, meso and micro factors inlfuencing the quality ofbuilding community endowment service, and with the aid of expert meetings, andDelphi expert consultation method to construct the community endowment servicequality evaluation index system, USES AHP method to weight coeiffcient of each index was calculated.3.By means of fuzzy comprehensive evaluation model of the empirical analysis ofthe songjiang district community endowment service qualityDue to the time of system set up late, have no history accumulated data, hencehave to use the fuzzy comprehensive evaluation results of songjiang district familydoctor system service operation effect comprehensive evaluation. This part accordingto the evaluation index system of family doctor system, using expert evaluationresults of system running status, applying fuzzy comprehensive evaluation model forcomprehensive evaluation system.4.Combinedwith foreign successful experience and the system evaluation results,this paper puts forward optimizing community endowment service quality andcontribute to the sustainable development of countermeasures and SuggestionsSongjiang in the international success experience, on the basis of combiningevaluation of the effect of community endowment service running as a result, thecurrent system in the implementation process of problem analysis and according tooptimal quality, the sustainable development countermeasures were put forward.This study put forward by18large comprehensive developing social services asthe background, from the macro, meso and micro three levels of communityendowment service quality influence factors are analyzed in theory, which highlightsthe macro policy safeguard system of factors on the signiifcance of sustainabledevelopment, reflect the aging in our country under the background of the maincharacteristics of the community endowment service development, and build thecommunity endowment service quality evaluation index system, communityendowment service, songjiang district, and based on the comprehensive evaluationhas been made for the effect.，songjiang district, in addition, the communityendowment service quality fuzzy evaluation result is objective, but also have certainsubjectivity, with deepening of community endowment and the increase in the numberof these issues will be resolved.