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Research On Performance Management Of Local Government Departmengts

Posted on:2015-06-15Degree:MasterType:Thesis
Country:ChinaCandidate:Z D WangFull Text:PDF
GTID:2296330467958754Subject:Business administration
Abstract/Summary:PDF Full Text Request
In twentieth Century70years, the rise of the western new public management movement and itsglobal expansion brought reflection on government targets only the pursuit of administrative efficiency,government performance management and assessment of emerge as the times require. The governmentchanges the external environment and internal structure based on the pursuit of efficiency, the change to theperformance management has become one of the goals of government reform and pursuit of the. Theconstruction of service type government functions, structure optimization, clean and efficient, people’ssatisfaction is the target and core of our administrative system reform. Our party in the resolution of theeighteen big reports and eighteen third session are presented. The government performance management isa key part of the construction of service government. Government performance management for thegovernment departments to improve management efficiency, enhance the government departments andtheir staff awareness of service and people oriented service concept, strengthen the government’s costconsciousness, promote the public management from "government" to "good governance" change hasimportant theoretical and practical significance.This paper takes Qingdao city as the object of case analysis, comprehensive use of literature research,systems analysis, case analysis and other methods, through the analysis of the scientific methods, standardsand procedures for the performance management of Qingdao City Hall department, Department ofgovernment performance, achievement and practical work to make accurate evaluation, and on the basis ofgovernment performance to improve, in order to improve the performance management of localgovernment departments to explore. Through the research, we found: the performance management ofgovernment departments to the new public management theory, new public service theory, governancetheory and stakeholder theory as the theoretical foundation, has the rich extension. Have the managementtypes and characteristics of different, have a solid system foundation, the scientific method of evaluation onits management evaluation. Qingdao City, after ten years of exploration and practice, the introduction of thebalanced scorecard is an advanced tool of performance management, the performance management ofQingdao City Hall sector achieved good results, the formation of the "Qingdao mode".This achievementhas enriched the China local government explored in terms of performance management, promoted theexploration of other local government performance managemenIn this paper, through the research of Qingdao government performance management in the resultfeedback, value orientation and practice, system security problems, as well as Qingdao City Hall inperformance management based on the elementary theory of Balanced Scorecard to construct governmentperformance mission, values, a vision and strategy, four dimensions create measure governmentperformance to achieve internal promotion, to explore the performance management of Qingdao City Hallsector through the localization and optimization of the balanced scorecard, BSC based localization throughthe four dimensions of service object, work performance, business process, learning and innovation carddimensions, and subdivide the quantification of each dimension, form a comprehensive index system the.In addition, the Balanced Scorecard evaluation procedures and guide public participation are optimized, theutilization and the practice effectively to guarantee the balanced scorecard. In the external guarantee, theperfection of the legal system, regulatory policy, budget system to achieve the improvement of performancemanagement of Qingdao City Hall department.
Keywords/Search Tags:The government, Department performance, Performance appraisal
PDF Full Text Request
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