Study On Application Of Total Quality Management Of Basic Education China

The development of basic education online school is accompanied by thedevelopment of computer technology, multimedia technology, Internet technologyand the development. Born in1996, our country the first basic education onlineschool, basic education online school once development more than2000, but nowonly200or so. Beijing basic education online school founded in2001, the Chinesebasic education online school of the transition period, after experiencing the hardshipsat the sweep of, a Beijing basic education online school rebirth from the difficultposition, and become a famous lighting at this stage. Its growth experience reflectsthe development way of modern some successful operations. Also can reflect themost current basic education online school development present situation.In this paper inspects the quality management status quo of Beijing B, an onlineschool, campus, on the basis of analyzing the problems of quality management, andbased on PDCA circulation order, puts forward the improvement measures, totalquality management target. First of all, should be to clear their own real economicinterests, to seek the correspondences of economic interests and the "customersatisfaction". Next, want to clear total quality management is the core of "customersatisfaction" goal. Finally, to raise the level of employee of total quality managementtheory. Second, adjust the structure of the existing organization and management afterthe adjustment of organizational structure, the principal is responsible for themanagement goal, the teaching service is the main sector of quality implementation.The establishment of the Marketing Department is responsible for the qualityassurance system and promotion. The human resources department is responsible for the quality evaluation standard and quality audits. Emphasizes participation andmanagement, weakening the principal is responsible for the system. Again, establishquality audit standards and audit mechanism, build system of course examination,will learn to examine the curriculum theory stage of education products and services,and includes the summary, students, parents, opinion and school review severalaspects, full consideration to the whole education process, the views of allparticipants, to their own product quality review, and feedback in time. Find out theproblems, in order to improve in a timely manner.