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The Research Of Jiangsu Telecom Maintenance Service Outsourcing Management

Posted on:2014-09-02Degree:MasterType:Thesis
Country:ChinaCandidate:M ShenFull Text:PDF
GTID:2309330428482667Subject:Business Administration
Abstract/Summary:PDF Full Text Request
With the deepening of national reform and opening up progress. The communication industry is developing rapidly. Competition in telecom market is becoming more intense. At the same time, customers’requirement to the telecommunications service is higher and higher. Telecom operators for their service standards are also rising up. On one hand, under the new market development environment, every telecom operators are combining their own situation to make their development. To achieve the purpose of get lower operating costs, enhance the efficiency of operations, avoid production operation risk, and promote the innovation of organizational structure and market competitive advantage. In addition, as the new "Labor Law of PRC" come into operation, especially in the terms of the new "Labor Law" on labor dispatch joint and several liability is put forward, and greatly increase of the cost to choose and employ persons. Every operators, especially China telecom, China mobile and China Unicom. In order to avoid such risk, with the problem of lacking managers, weak management level and ability, and the constant improvement of the customer to the service requirements, make the network maintenance service outsourcing has the possibility of the implementation, which pay more attention to service outsourcing, and accelerate the progress of the maintenance service outsourcing. However, if the operator for network maintenance outsourcing quality control does not reach the designated position, performance evaluation is unreasonable, the choice of the outsourcer has defects, so will affect the development of the enterprise itself. Therefore, the research for operators to implement network maintenance outsourcing management mode in-depth study has a important theoretical and practical significance.In this paper, we studied and analyzed for the maintenance of Jiangsu telecom operators service outsourcing management mode of development. First of all, on the basis of the research literature, we comb the basic theory of the telecommunication maintenance service outsourcing management model systematically. Analyzed the present situation and existing problems of Jiangsu telecom network maintenance management; Secondly, combining the actual operation of Jiangsu telecom company, use SWOT analytical and digital model to select the methods that can establish the Jiangsu Telecom maintenance service outsourcing supply choosing system. Through a effective decision-making measure, to proceed Jiangsu Telecom maintenance outsourcing management evaluation and selection. Finally, proposed the Jiangsu telecom network service outsourcing model specific implementation and management measures, to better solve the problem of telecom maintenance service outsourcing management in the process of development, thus make Jiangsu telecom maintenance service outsourcing management significance of reference to the development of telecom companies operating throughout all the provinces.
Keywords/Search Tags:Jiangsu telecom, service outsourcing, telecom management
PDF Full Text Request
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