Application Of Performance Excellence Model In State-owned Enterprises

Performance excellence model is a systematic approach to organize comprehensive performance management, which is formed by the national quality award rules. It is through an integrated organize comprehensive performance management approach, which aims at to improve organizational performance and capacity, to promote sustained growth and success, and to create value for customers, employees and other stakeholders. Many countries have applied excellent performance criteria as the National Quality Award evaluation standards. On the basis of absorption other country’s experience, our country first take the excellent performance evaluation criteria as the national standard. And by these evaluation criteria, the national, provincial and municipal Quality Award, Industry Quality Award is conducted for the popularity of the country. Based on the excellent performance of Rizhao Port imported empirical research, which is to guide, encourage more organizational systems research, analysis and import performance excellence model and to understand its meaning and essence, to learn from the successful implementation of the methods and experience, and to deal with the problem in advance, to accelerate change management philosophy, management style, and to improve the quality of management.This paper analyzes the research status and application performance excellence model at home and abroad, and introduces a quality management by the quality of statistical quality inspection and the evolution of total quality management, the basic idea of the connotation of performance excellence model, categories were analyzed, and studies the relationship between other management models are studied, analyzes the current situation of quality management of state-owned enterprises and Rizhao Port Group Import Performance Excellence Model of the necessity and feasibility. From the seven categories of Criteria for Performance Excellence, we analyze Rizhao understandings and practical exploration of the Baldrige Criteria, and import performance excellence model for Rizhao Port in strategy, business, management, performance and other aspects of effectiveness. Through examples and data, the system analyzes the Rizhao Port Import Performance Excellence Model and the reasons for the problems, proposed the existence of high-performance model in advancing the process of strategic management and control scientific management methods lack of systematic analysis and comparison of benchmarking is not complete, there is no formation problems with customer satisfaction as the center of customer relations, and the cause analysis from the perspective of state-owned enterprises. On the basus of this, we propose to create a strategic management system, propulsion system integration, improve benchmarking, and implement strategies to improve the quality of customer satisfaction measures, combined with the US Malcolm Baldrige National Standards revised guidelines themselves on high performance real-time revision proposed innovation and improvement recommendations. In this paper, the majority of our businesses, public organizations Research and Application Performance Excellence Model provide a useful reference, also revised Baldrige Criteria for national quality management authorities to promote performance excellence model to promote the quality of this strategy to provide a reference...