The Study On Employee Satisfaction Management Of Shanghai Tobacco Package Printing Co.,Ltd

Customer satisfaction comes from internal employee satisfaction. With the rise of the knowledge economy and the development of the economic globalization, the management environment has changed a lot. The employees are the most precious wealth of business enterprise, it is important to make them satisfied which can gain a big development for a business enterprise. The employee satisfaction assessment and management system adapt to this situation, comes out and carries on by many corporations in China. However, the business enterprise didn’t obtain expectation after having done employee satisfaction assessment for lack of experiences. The writer tries to establish the employee satisfaction assessment model and management system in the hope of helping corporations. This research adopts the methods of interviewing and survey based on the related literatures to explore the influence factors and consequences of employee satisfaction management. The paper is combined with the status of state-owned enterprises, and puts forward some measures for the management of employee satisfaction. And according to the characteristics of different groups, the writer suggest different satisfaction management for the core staff, labor workers and young employees. Although, this research has limitations in depth, the writer believes firmly that the continuous study on employee satisfaction assessment and management system has very strong theory and practice meanings.