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Research On The Performance Evaluation System Of Middle Level Managers In China Telecom W Branch

Posted on:2017-02-21Degree:MasterType:Thesis
Country:ChinaCandidate:H J LiFull Text:PDF
GTID:2309330509952281Subject:Business Administration
Abstract/Summary:PDF Full Text Request
Along with our country market economy continue to improve and perfect, market competition intensified, more and more enterprises realize enterprise performance management is the integration of human resources, improve the level of performance, the effective way of competitive advantage. But many enterprises in the specific implementation process of performance appraisal, there still exists the lack of understanding of performance appraisal, performance management out of touch with strategic objectives, performance appraisal system has yet to take shape, etc. a series of problems. Middle level managers of the enterprise is the mainstay of the development of enterprises, in the face of the fierce market competition, middle level management personnel in enterprises to establish a scientific and reasonable performance appraisal system, promote the strategic target of the enterprise achievement has important significance in.To China Telecom W branch of the middle management personnel as the research object.On the basis of combing domestic and foreign theories and methods of performance appraisal and some related research results,.The use of BSC, KPI, MB and other related theories. Through the questionnaire survey analysis of the China Telecom w branch of middle-level managers in the existing performance appraisal system status, including performance evaluation index set unreasonable, performance appraisal index content can not effectively reflect the actual work, feedback of performance result and lack of performance appraisal of middle management incentive problems, such as weak. The comprehensive detailed analysis the problems exist in the current China Telecom w branch middle management personnel performance appraisal system and the causes, and then through the use of key performance indicators, balanced score card theory, and combining with the job analysis to determine the middle management staff performance appraisal index system, then use fuzzy evaluation method to evaluate the China Telecom W company middle management personnel performance appraisal. In the end, it puts forward a series of safeguard measures, such as "the culture of performance culture", the good organization guarantee, the guarantee of system, the guarantee of communication channel and the training guarantee.
Keywords/Search Tags:middle manager, performance appraisal, KPI
PDF Full Text Request
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