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Shanghai Municipal Community Affairs Acceptance Service Center Standardization Construction Research

Posted on:2017-10-24Degree:MasterType:Thesis
Country:ChinaCandidate:L W XieFull Text:PDF
GTID:2356330512952350Subject:Public Administration
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Shanghai Community Affairs Service Center(SCASC),as it relates to the most basic livelihood of the public service,has been highly concerned about the Shanghai Municipal Government and the people of Shanghai.Since 2006,in the strengthening of community building in the background,the Shanghai municipal government has been promoting the standardization,normalization and information technology.The process of rapid expansion of the city economy and the rapid development of public services,the gradual transformation of the old community public services can not meet the needs of the community people.Thereby requiring a landmark,has top-level design and overall coordination of multi-level reform.SCASC standardization of service is an important part of the reform of basic communities in Shanghai.From the initial vague "united office" mode until a recent quality control "3 one&2 entire"refinement indicators,can be said that this new model of public services in the community has been initially formed.This work is a specific practice areas and exploration of grassroots governance,its history and achievements,for the primary personnel management associated with grassroots social governance,e-government and inter-departmental co-ordination work,with the typical research value.From the perspective of the community of public administration,community affairs handling course around SCASC standardization construction of a brief review.On this basis,in particular,to study the latest round of standardized since 2013 started the "3 one&2 entire" as a symbol.Combined with the new public management theory,service-oriented government theory,e-government and process reengineering,public services standardization theory,reform,technology utilization,Intergovernmental Relations standardized construction process are described,we analyzed the impact of reforms on these areas.Then the responsibilities and rights in the process of standardization of the demarcation,personnel expenditure issues,communication problems and technical difficulties were clarified.And the combination of theory,put forward to solve this series of difficulties to accurately identify the real needs of the people and public institutions for standardization,optimization community service human resources management,enhance the level of information community service response.
Keywords/Search Tags:one-stop service, one-counter service, "3 one&2 entire", E-GOV, community affairs
PDF Full Text Request
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