Research On The Performance Evaluation Of Shanghai Participant Management Window Staff Based On CAF

The receptionist of government administration is a vital tach during the service affairs,only by mature the system of performance evaluation,at the management level,can improve the administration service with more professional and meticulous.Shows an fully expression of job description for serviceability government.The duty for receptionist is duality,not only do they need to have execution for laws and regulations,staff also need to offer administration service to the public.Due to specialty of job description,our evaluation system could not meet the demands for this certain position,staffs need to keep the government figure with equitable,as well as to arouse enthusiasm and maintain a well expression.Currently,the performance assessment is appraise based the whole unit,although the fundamental staff is mainly in charge of public administration services,but at the points of internal management,the evaluation for receptionist is still audit internally,unified evaluation system or demands would not encourage or arouse employee enthusiasm.European performance evaluation framework is being regarded as a complete function,and had been widely applied through European countries for years.There would be an investigation through the administration service of Shanghai Social Insurance center,look into the daily work of receptionist,research for the practice effect,analyze with samples of European performance system,discuss academically at the aspects of job description,job servant,evaluation process,evaluation result.This essay will finally lead to perfect and improve our evaluation system for our civil servant.