Digital Transformation Strategy Design For Human Resource Management In Bank X

In the present,the ever-growing cutting-edge technologies,best-known of which are 5G,artificial intelligence,blockchain,cloud computing,and big data,are undergoing world-wide explosive progress.Correspondingly,the informatization of the Chinese economy and society has rapidly progressed with the country's information construction.With the heating-up competition in the financial market,banks have been accelerating the digitalization when improving their financial technology.In contrast,not enough attention has been brought to the digitalization of human resource management.Recognizing the central role of the human in the future of any corporation,some banks have explored and started performing the digital transformation of human resource management,which brought huge benefits.Among them,both the ING Netherlands Bank and China Minsheng Bank largely resolved the issues such as insufficient human resource,elusive career plan,lack of participation and personalized training,unfair evaluation system,inefficient encouragement,as well as high turnover rate.This thesis aims to explore the strategies for human resource digitalization by analyzing the data from X bank.Based on extensive reading of literature related to human resource management digitization,the author performed literature analysis,case analysis,and questionnaire surveys to investigate the existing issues in human resources management in X bank which includes insufficient human resource,unfair evaluation system,inefficient encouragement,as well as lack of participation and personalized training.Upon analyzing data collected from 200 questionnaires with SPSS,the author listed issues to improve in the categories of recruitment,individual performance evaluation,salary,and training respectively.After that,the author proposed approaches for the digitalization of human resource management by comprehensively utilizing AI tools including 5G,cloud computing,big data,neuro-network,and persona profile.Furthermore,to guarantee the implementation of HR management digitalization,the author proposed alternate measures in improving the concept of human resource management,establishing the management culture as well as building the human resource environment and enhancing personal information protection.The final section summarized the major contribution of this study and discussed the pitfalls.In conclusion,by providing strategies for digitizing the management of the human resource in X bank based on the well-established theories,this study sheds light on the digitalization of HR management in other banks,therefore promotes the sustainable development of Chinese banks and strengthen their competitiveness in the international financial market.