| In the era when human resources surpass natural resources and material capital to become the first strategic resource,enterprises pay more and more attention to talents,and cultivating visionary professionals has become the key for enterprises to achieve organizational goals.For a long time,the selection of external lecturers for employee training is the first choice for most corporate employee training.However,due to the lack of understanding of the actual situation within the company,the training is not targeted enough.It is very necessary to build a team of internal trainers with outstanding ability in a scientific way for the development of talents and the acquisition of competitive advantages.After the competency model was introduced into the Chinese management field,it has been favored by a large number of enterprises.The competency model describes a set of behavioral characteristics that can distinguish the future good performance and general performance in a specific position of the enterprise.A good competency model can provide a basis for personnel selection,training and performance management of specific groups in the enterprise.At present,there have been some research results on the description of competency characteristics in different occupational fields,but there are relatively few research literatures on the competency of trainers in the banking industry.Research on the competence of bank internal trainers can further expand the professional scope of competency research,and is of great significance to optimize the management system of internal trainers,improve the personal quality of internal trainers,and improve the quality of enterprise personnel training.As a provincial capital city bank,L branch of a state-owned bank has inherited and carried forward the good tradition of the head office’s emphasis on talent training,and has long adhered to the strategic deployment of "forcing talent".Trainers play an important role in the training of the entire branch.L Branch has also accumulated a certain amount of experience in the management of internal trainers,but there is still a lack of targeted theoretical basis in the management process.Based on this,this study builds the competency model of internal trainers in branch L based on the competency theory,and puts forward optimization suggestions on the management of internal trainers,in order to improve the overall performance level of internal trainers and give full play to the application effect of the competency model.First,combining the methods of literature analysis,job responsibilities analysis and interviews with key behavioral events to extract the competency characteristic factors of internal trainers in branch L.Secondly,carry out a questionnaire survey,conduct data analysis and processing,verify the extracted competency characteristics,and complete the construction of a competency model for internal trainers in branch L.The model includes five competency dimensions including knowledge,skills,values,personal characteristics and motivational needs.,18 factors.Finally,based on the above model,it proposes its practical application path in the construction and management of internal trainers: first,it is used to guide the selection and employment of internal trainers;the second is to introduce it into the training plan of internal trainers;Assessment and incentives are used to optimize the internal trainer management mechanism of L branch and realize the practical value of the model. |