A Study On Management Models And Sharing Knowledge Across Organization Subunits For Knowledge-based Firms

Knowledge is the most important factor for knowledge-based firms to achieve their competitive advantages. But the knowledge is charged of the knowledge workers in the firms, and the workers' abilities of knowledge creations and knowledge applications generate the competitive advantages. For this, there are two important things: one is to select a proper management framework for the knowledge-based firms and the other is to efficiently promote knowledge sharing among the knowledge workers.The models presented in literature are based mainly on the traditional command-control management framework, and are not suitable to the knowledge-based firms. In this paper, we present a new framework of orientation-service-inspiration for the knowledge-based firms and a dynamic rhombus organization structure to support it.About the knowledge sharing, we develop the study of M. T. Hansen and divide the process of sharing knowledge into two sub-processes: to search knowledge and to transfer knowledge. We point out an important role of willingness to share knowledge in the success of the knowledge sharing. Then we conclude that strong ties are more available to share both simple knowledge and complex knowledge when social identity is importance in the organization.Finally, it is important to select properly medias for transferring knowledge in the process of the knowledge sharing. For this, by borrowing ideas from information processing, we introduce a concept of knowledge equivocality, which is the same, in essence, as the information equivocality in the area of information processing. We argue that the process of the knowledge sharing is to make the meanings of the knowledge clear, and a basic tool for it is organizational learning. On the other hand, the more the richness of knowledge is, the more the knowledge equivocality will be.