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Evaluation Modeling And Empirical Study Of Students Living Satisfaction In University Logistics Based On AHP And GST

Posted on:2010-02-05Degree:MasterType:Thesis
Country:ChinaCandidate:B ZhongFull Text:PDF
GTID:2167360272978920Subject:Industrial Engineering
Abstract/Summary:PDF Full Text Request
The logistics reform of university was beginning from 1999 in our country, the reform is developing fast. However it is lack of objective scientific evaluation .The evaluation of university logistics always comes from college, and the evaluation system that college students are the principal for evaluation and reflect the characteristic of university logistics has not yet formed. This study of university logistics living satisfaction from college students is to improve the university logistics evaluation system; promote the innovation of university logistics monitoring system and also the "customer satisfaction" idea, promote the concept of quality of university logistics service changes; provide logistics service agencies basis for improving their services, etc.The evaluation system for university logistics is a typical multi-level, multi-factor, multi-purpose, multi-target, multi-bound gray system. It combines Analytic Hierarchy Process, Gray Comprehensive Evaluation and Gray Correlation Analysis in Gray System Theory for college students living satisfaction evaluation modeling analysis and empirical studies.In this paper, the content of the quality of university logistics and college students living satisfaction evaluation model are discussed, and creates a six-gap model of vocational living quality. Combined the university logistics evaluation system from college, using the survey method, it builds an index system of assessing college students' living satisfaction in this paper. To evaluate the students' living satisfaction of University of A and University of B based on Gray Comprehensive Evaluation, this results tally with the actual circumstances, which confirms the evaluation model, theory and methods used in this paper are correct. It uses Gray Correlation Analysis to make indicators of the above two schools ranking, analysis, providing the basis for decision-making.
Keywords/Search Tags:University Logistics, Living Satisfaction, Six-gap Model, Gray Comprehensive Evaluation, Gray Correlation Analysis
PDF Full Text Request
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