The Hotel Business Is Successful Implementation Of The Conditions Of The Food And Beverage Outsourcing

The hotel industry in China has entered into a period of intense competition since 1998. Faced with severe market and business conditions, Chinese hoteliers are searching for ways of a breakthrough. How to build up core competence and competitive advantage has become a critical issue. The further division of social activities and the rapid development of the service industry have created favorable conditions for hotels to outsource some of its businesses such as food and beverage operation to social service suppliers.This article focuses on the key factors for a hotel to successfully outsource its food and beverage operation. Based on a comprehensive literature review on outsourcing and findings of intensive interviews and hotel case study, the article brings forth a theoretical frame of F&B outsourcing implementation, which is then verified by statistical tools of factor analysis and regression analysis using data collected from interviews with hotel managers and industry survey. The results from the questionnaires reveal six key factors that constitute the determinative terms. Based on the preceding research results, the author concludes that the exterior social condition, the evaluation and selection of appropriate restaurant contractor, dominate status of the hotel, a comprehensive and meticulous contract, the interior condition of the hotel, and recognition by related business partners are six basic factors for successful outsourcing of hotel F&B operation.