Research On The Archives Public Service Based On Users Behavior Analysis

Along with the social economy high speed development,the government into a period of new public service reform.Archival organization as the government public service agencies,and gradually change its service content,to carry out the core archives service for users.Under the environment of information society,in-depth user requirements,the user information behavior,promote archives public service ability,constantly meet the user personalized archives public service has become a trend in reality.In this paper,through collection,access to a large number of related literature and web site data,study for the the user behavior in the public service.First of all,through the analysis file summary of user behavior,and the user behavior on archives meaning of public service,the archives achievements of the current situation of the development of public service,and expounds the user behavior under the archival involves the theories of public service.Secondly,the archives user behavior data acquisition and application of process analysis and design.And then,environmental impact factors through the user behavior analysis,and model architecture principles,build archives public service model in the case of user behavior.Finally,based on model of archives information to create behavior,archives information search behavior,the use archival information behavior,archives information user interaction behavior of restricting factors in the practical application archives service were analyzed,and proposed the perfect archival user information to create demand expression mechanism,promote the construction of archives resources rationally rich user search behavior,comprehensive promotion file using the user information behavior,specification files user information interaction platform constructed response.Solve the problem of actual archives of public service,promote archival institutions public service ability.